“I’m very pleased with Newberg’s response.  This was a hassle free refund and again I am very pleased.  You and your company did a find job and in a very reasonable time frame.  Thanks for all your efforts and please pass my appreciation on to all Newberg’s employees.  You work for a very good company.  I believe this was the first time in my life I didn’t have to fight with someone to correct an error that wasn’t my fault.  And that feels good.”

– Jacob DeHeve

 

“I had a customer in here Friday that has bought from us in the past – they said they bought some delicate glass and had it shipped to them in Ilwaco.  They say you guys are the BEST packers / shippers ever, bar none!  We just have to pass that stuff along – don’t hear enough great things!”

– Ann, Legacy Auction and Estate Services

 

“I have shipped products from 2 separate businesses through the Newberg Mail Room. The staff is fast, courteous and make the shipping process easy and dependable. For these reasons, the Mail Room is one of my favorite vendors.”

– Howard Mozeico, Owner, Et Fille Wines

 

“Shipping wine successfully across North America requires specialized knowledge; familiarity with routes, an understanding of weather patterns, the unique needs of our customers and an appreciation for a highly perishable product packed in a fragile glass container.  Year after year, the Newberg Mail Room team has come through for us…fulfilling our customers’ needs time and again.”

– Doug Tunnell, Owner/Winemaker, Brick House Vineyards & Wine Co. 

 

“Amazing! We spent a week wine tasting and wanted to ship our wine home. The lovely people at Bergstrom Vineyards recommended The Mailroom. We brought in a case of wine from various wineries (not in a box) and asked them to ship it home. The process was quick and very friendly. The wine arrived about 1 week after we mailed it and was packed with such attention to detail and care. We will definitely use their services again next time we visit Oregon!”

– Meghan C. , Union City, NJ

 

“I needed to ship a piece of art, a literal family heirloom, to my sister in San Francisco. Usually when I mail packages, I get a flat rate box and DIY packing. There was no way my packing skills could take on this project, especially since there was glass involved. I called in advance to make sure they could accommodate the size of the frame, they could. So I came in and the piece was packed with care, and arrived safely to California. The staff was lovely and pleasant and really took the time to be sure that it was done right, I was there for about 15 minutes. As an added bonus I was emailed the tracking information (they do it for everyone it was not a special request). Bottom line, I paid just over $20 for these services, and I gladly would have paid much more. They have my speciality packing business for life.”

– Alison M. , Newberg, OR

 

“We love the Newberg mail room and also the “lady who works there”( she is the best part). We ship all of our packages through them and they always do a great job. We recently shipped a package and they sent me an email letting me know that due to bad weather the package was going to take longer than expected. They then let me know that they were upgrading the postage to priority for free to get it there by the original delivery date. This is just one small example of the service that you will get.”

-Greg Salmon, Ken and Daughter Jewelers

 

“That was really great service! Much appreciated. The cup is absolutely beautiful. Fees and shipping were reasonable and professional. You’ll be seeing more of me. Regards,”

-Gary Chester

 

“These guys go out of their way to make sure you get the service you wanted at a reasonable price. Very helpful and knowledgeable, with a few decades of business under their belts. I don’t go anywhere else.”

-Pat, Newberg OR

 

“Thank you to Newberg Mail Room for helping us with our shipping problem. You went above and beyond and I truly appreciate it. You are truly all about customer service!”

-Marsha